MyCitya, the client space of Citya Immobilier, is preparing several technical evolutions for 2026. Authentication, energy data, multi-property management: the announced modules target specific uses according to the user’s profile (tenant, co-owner, landlord). Which changes will actually modify the daily experience, and which will remain marginal?
Comparative table of MyCitya evolutions planned for 2026
Before detailing each axis, a summary allows us to situate the announced changes according to their nature and the concerned profile.
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| Evolution | Concerned Profile | Nature of Change | Status |
|---|---|---|---|
| Unified authentication (SSO) Arche group | All | Login | Agency pilots |
| Exposure of collective energy performance diagnosis (DPE) | Co-owners, property managers | Regulatory data | Gradual deployment |
| Multi-property dashboard | Multi-property landlords | Asset management | In progress |
| Granular notifications by event | All | Personalized alerts | Announced |
| Redesign of the mobile interface | All | Usability | Announced |
Two observations emerge from this table. The SSO and collective DPE respond to external constraints (Arche group, energy regulations). The other modules are related to internal comfort improvements. The gap between these two categories deserves analysis, as it conditions the speed of deployment and the real impact on users.
For a detailed view of each feature, you can consult the news on Recherchimmo, which lists the services added this year.
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SSO Arche group: what the unique identifier changes for property management
Unified authentication is the key project for 2026 for MyCitya. Citya has launched SSO pilots in agency to connect MyCitya with other services of the Arche group (insurance, works, brokerage) via a single email/password pair.
The logic is simple: a client who subscribes to home insurance through Arche and manages their co-ownership on MyCitya will no longer need two separate accounts. Generalization is planned for the 2026-2027 period.
Concrete consequences for users
The transition to SSO changes three practical points:
- The current MyCitya identifiers will gradually be migrated to a single Arche account, which implies a transition phase where the old and new systems coexist.
- Password recovery will go through a centralized Arche portal, rather than the current MyCitya form.
- Multi-service users (rental management + insurance, for example) will gain a single login instead of switching between multiple interfaces.
This change does not improve MyCitya’s functionalities as such. It simplifies access. For a tenant who only uses MyCitya, the daily difference remains modest. The main benefit concerns multi-service profiles of the Arche group.
Collective DPE on MyCitya: energy data and rental constraints
MyCitya now displays, when available, the collective energy performance diagnosis (DPE) in the co-owner space. This data was not directly accessible on the platform before.
The issue goes beyond simple document display. Recent energy performance obligations are gradually making it impossible to rent out the most energy-consuming homes. A landlord co-owner who consults the collective DPE on MyCitya can anticipate whether their property risks falling below the rental prohibition threshold in the coming years.
What the collective DPE allows you to verify
The document displayed on MyCitya provides access to the overall energy class of the building, recommendations for improvement works, and the date of the diagnosis. This information allows property managers to prepare votes in the general assembly on energy renovation works.
However, the collective DPE does not replace the individual DPE per unit. A co-owner wishing to rent out their apartment must still have their own diagnosis. MyCitya centralizes both documents when available, but their legal scope differs.
MyCitya multi-property dashboard for landlords: asset management
Landlords who own multiple properties managed by Citya are gradually gaining access to a multi-property dashboard on MyCitya. The goal is to move from consulting one property at a time to a consolidated view of rents, unpaid amounts, and technical interventions across the entire portfolio.
This module responds to a specific use case. A property owner with three or four rental apartments previously switched from one tab to another to cross-reference information. The multi-property view aggregates this data on a single screen.
Filtering by property or by type of flow
The dashboard allows filtering information along two axes: by property (to isolate a problematic unit) or by type of flow (rents collected, charges, ongoing interventions). This dual entry transforms MyCitya into an asset tracking tool rather than just a document consultation space.
For a single-property landlord, this functionality adds no value. The interest grows proportionally with the number of properties owned.
Capital-Statista distinction and the actual quality of the Citya platform
Citya achieved 3rd place tied with a score of 7.8/10 in the ranking of the best online service platforms for 2026, published by Capital magazine in partnership with Statista. The evaluated criteria focused on ease of use, mobile experience, ergonomics, and overall satisfaction.
This distinction measures the user experience of the citya.com site as a whole, not just the MyCitya space. It indicates that Citya’s public interface ranks high among online real estate agencies, without necessarily qualifying the functional depth of the client space.
The evolutions of 2026 (SSO, collective DPE, multi-property) were not all deployed at the time of the evaluation. The 2027 ranking will provide a more comprehensive measure of the impact of these new modules on the satisfaction of MyCitya users.