Locamoi: how it works, benefits, and customer reviews of this rental solution

Locamoi is a rental ad aggregator that collects listings published on hundreds of French real estate websites and brings them together on a single search interface. The principle is based on a paid subscription that provides access to the owners’ contact details. This mechanism, common in the industry, raises specific questions about the reliability of the listings and the transparency of the charges.

Subscription model and recurring charges at Locamoi

The most documented point of friction surrounding Locamoi concerns billing. The platform offers an initial access at a very low price, often presented as a symbolic payment. This initial amount then transforms into a recurring monthly subscription, automatically charged to the registered payment method.

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Several users report on Trustpilot and Google Play forums that they discovered charges they had not anticipated. The scenario described is almost systematic: an initial payment of one euro leads to a much higher monthly subscription, without the transition being clearly perceived at the time of registration.

The customer reviews on Locamoi largely converge on this point, whether from Trustpilot feedback or reports on other platforms. The difficulty in obtaining a refund or canceling the subscription frequently appears in the published testimonials.

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This mechanism is not unique to Locamoi. It fits into a widespread practice among online real estate aggregators: attracting users with a low entry fee, then switching to regular billing. The difference between a reliable service and a problematic one often lies in the clarity of the information displayed before payment.

Owner holding keys in front of an apartment building offered for rent

Aggregation of rental listings: what Locamoi actually collects

Locamoi claims to collect over one hundred thousand listings from across the French real estate web. The platform uses automatic scraping technology to gather these offers on a single search page, with filters by location, budget, and property type.

The user does not contact the owner via Locamoi: the platform redirects to the original listing or provides the landlord’s contact details. Locamoi does not intervene in the signing of the lease or in the management of the property. Its role is limited to connecting users.

This positioning raises a structural problem. The aggregated listings are not verified by Locamoi in the way a real estate agent would verify the existence of a property. When a listing disappears from the source site, it may remain visible on the aggregator for some time. Users report having contacted owners for properties that were already rented, or even for listings that no longer existed anywhere.

Expired listings and fake ads

The distinction between an expired listing and a fake ad is technical but crucial. An expired listing comes from a real property that was once available, whose status has not been updated. A fake ad uses stolen photos from other sites to attract potential tenants towards a payment.

Several Trustpilot testimonials explicitly mention photos from real estate agencies reused without permission. This type of fraud does not necessarily mean that the platform itself creates these listings, but that automatic filtering is not sufficient to eliminate fraudulent content.

Rental fraud in France: a context to know before signing up

The issues reported around Locamoi fit into a broader trend. Payment fraud in France increased by 8% in 2025, reaching approximately 446,000 fraudulent operations across all categories. Rental-related fraud (fake sites, payment diversion, identity theft of agencies) ranks among the most common schemes.

Online rental searches expose users to specific risks that everyone should identify before sharing their banking information:

  • Payment before viewing is the most reliable warning signal. No legitimate owner asks for payment before the candidate has seen the property.
  • Photos that are too perfect or clearly taken from professional image banks should trigger a verification through reverse image search.
  • The absence of clear legal mentions, a SIRET number, or a physical address on a paid rental site indicates a lack of regulatory compliance.
  • A subscription whose cancellation terms are not accessible in two clicks from the registration page poses a transparency issue.

Locamoi and the Trustpilot rating: interpreting a score of 2.3 out of 5

Locamoi has a rating of 2.3 out of 5 on Trustpilot, classified as “Low” by the review platform. This score reflects a majority of negative feedback, focused on unexpected charges and the quality of the listings.

Several points deserve to be highlighted for a proper reading of this score. Trustpilot allows companies to report reviews they consider defamatory. Locamoi has used this option: at least one user mentions that their initial review was removed after reporting, then republished in a more moderated version.

A low score on Trustpilot does not prove a scam in the legal sense, but it indicates a repeated gap between user expectations and the service delivered. When the same complaints recur in dozens of independent testimonials (charges, ghost listings, difficulty in cancellation), the pattern becomes significant.

Couple examining a rental contract together in a contemporary living room

Checks to perform before any online rental subscription

Before subscribing to Locamoi or any similar service, some concrete checks can reduce the risk of unpleasant surprises:

  • Search for the service name followed by “reviews” or “scam” on a search engine, and read at least ten feedbacks on third-party platforms.
  • Check for the presence of a SIRET number, a postal address, and accessible general terms of sale on the site.
  • Prefer a payment method that offers a quick opposition option (credit card with online opposition, single-use virtual card).
  • Read the cancellation terms before confirming the payment, not after.

The rental aggregator market has several players, both free and paid. Free platforms like LeBonCoin or PAP do not require any subscription to view listings and contact owners. A paid service is only justified if it provides verifiable value: exclusive listings, verification of landlords, documented refund guarantee.

The question surrounding Locamoi is not whether the aggregation of listings is a useful service. It is. The problem lies in the gap between the commercial promise and the actual experience of users, as documented by the public reviews available to date.

Locamoi: how it works, benefits, and customer reviews of this rental solution